Beta to GA Transition – SoSafe Partner Platform
Welcome to the General Availability (GA) release of the SoSafe Partner Platform!
This page outlines what to expect from the transition, what’s new, what has been sunset, and which features are coming soon.
What to Expect from the Transition
All Beta tenants will be automatically migrated to GA on April 28.
Maintenance window: Partner admin access will be unavailable on April 28 from 6:00 to 10:00 AM CET.
No action required: All existing clients, users, configurations, and training data will be retained.
Learners are not impacted: E-learning access will remain available throughout the migration.
What’s New in GA
Here are some of the key new capabilities now available in the GA release:
Feature | Description |
|---|---|
Expanded content library | All clients can now access over 30 e-learning modules and more than 60 phishing templates from day one. Additionally, clients can benefit from over 30 e-learning add-ons covering Compliance, Data Privacy, Safety, and other market/industry-specific topics. |
Flexible packaging options | Choose the right package for each client—E-learning & Phishing, E-learning only, or Phishing only. The platform adapts |
Lifecycle Subscription Management | Easily update packages, manage licenses, and get renewal reminders—all guided by an improved subscription engine. |
Improved Awareness Training Setup | Supports flexible configuration with guided content selection, flexible dates, and individual reporting for both E-Learning and Phishing Simulation. |
Ongoing Training Management | Partners can edit or pause Phishing Simulation trainings and create new ones at any given moment. Partners can also edit the content for running E-learning trainings. |
Updated Partner Dashboard | Redesigned interface with clearer client overviews and training status summaries. |
Several Partner Admins | Partners can add more admins to the platform to support diverse cybersecurity teams. |
Discontinued Features
Based on partner feedback and platform simplification goals, the following capabilities have been deprecated:
Feature | Description | Action Required |
|---|---|---|
Header Token-Based Whitelisting | Deprecated due to inconsistent delivery behavior. Replaced by IP-based methods and the upcoming DMI. | Clients using this whitelisting approach must be updated to ensure that new simulation templates can be delivered successfully. |
Customer logo | Deprecated due to lack of use and confusion about when the customer logo would override the partner logo. | No action required. |
Need Help?
For full guides and configuration help, visit the:
SoSafe Partner Platform Support Hub
For any issues during or after the migration, contact our support team here.