User data & login

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Find all articles related to managing your user data here. If you’re a new customer, we recommend going with user provisioning as this automatically synchronizes user data from your own internal system. Manual user management is of course available as well!

User Provisioning

User Provisioning - Quick Start Guide
SCIM: Implementing the Microsoft Entra ID connection
SCIM: Important information and recommendations
SCIM: Phone number provisioning

Single Sign-on (SSO)

Integration of Single Sign-on (SSO) using SAML
Integration of Single Sign-on (SSO) using OAuth
Integration of Single Sign-on (SSO) using Google

Manual user management

User management: General information
User management: adding and updating user data
User management: deleting user data
User management: Troubleshooting

Additional Configuration Options

Microsoft Entra ID: attributes “UPN” and “mail” differ from each other
Microsoft Entra ID: How to map "preferredLanguage" attribute through another attribute
Setting up up multi-factor authentication (MFA) for your Manager account
Setting up the manager attribute for the Escalation Feature (SCIM provisioning)