Phishing Report Button - Troubleshooting
Are you having issues with the Phishing Report Button? This article will help you identify where the issue is and how to fix it.
Identifying the issue
Take a look at the diagram and start at the top left. By answering the questions, you will end up at a certain number. You can find the corresponding instructions in the Solutions list down below.
![PRB-Troubleshooting-Guide.jpeg](../__attachments/1771536468/PRB-Troubleshooting-Guide.jpeg?inst-v=f30b2fc9-24b4-44c5-8a07-43dd98bee440)
Solutions
Install the Button
Contact SoSafe support
If you’re still having issues, reach out to SoSafe support by following these steps:Collect answers to theQuestionnaire for issues with the Phishing Report Button
Collect information obtained from the Phishing Report Button Debug analysis
Create a support ticket