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Questionnaire for issues with the Phishing Report Button

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When you still have issues with the Phishing Report Button after going through our support pages, please forward the answers of the following questionnaire to support@sosafe.de

What kind of Microsoft 365 scenario do you use? 

  • Pure Microsoft 365

  • Office Microsoft with additional on-premise services (e.g. AD Sync, Exchange On-Premise)

  • Exchange 2019/2016

Does the button work for some users or none? 

Are there commonalities of the affected users, e.g.  

  • Location

  • Network segment

  • Exchange server (Microsoft 365 type mailbox or On-Premise) 

  • (Local) security policies

  • AD groups 

What is the system configuration of the affected users: 

Does the button work in Outlook Web Access? 

Does the button work in the local desktop client of Outlook? 

If an error occurs …

Which kind of deployment method did you use?

Installation via …

  • Exchange Admin Center

  • Microsoft 365 Admin Center

  • Local client

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