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User Documentation

Welcome to SoSafe! If you need help with our e-learning platform, the Phishing Report Button or have questions regarding our simulated phishing emails, you’ve come to the right place.

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I have forgotten my e-learning password

To reset your password for the e-learning platform, go to the password reset page and enter your email address. Note: It is possible that your organization u...

Login and registration errors / Can't log in

Various circumstances can lead to errors when logging in or registering. We have collected instructions for the most common reasons below. In some rare circu...

How to register for the e-learning platform

Welcome to SoSafe! We’re excited to see you join! There are 3 ways to register. If you’ve received an invitation email or a code, see If you received an invi...


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