Skip to main content
Skip table of contents

How do I add users?

You can add your users by using our Excel template (located in the SoSafe Manager under Base data > Users Download template). To do so, enter the required information in the shaded columns. 


Please do not enter collective addresses (e.g., or!


Afterwards you upload the user list via drag & drop in the designated area and the user list on the platform will update automatically. If you do not see the new data immediately, please log out of your account, clear your cache (see How to empty your web browser's cache) and login again. 


To add additional administrators, please click the button "Users" on the bottom of the left sidebar, select "Create user" at the top right and add a new user.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.