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I deleted my E-Learning invitation email. How do I log in?

Updated

You don't need your invitation email to log in to the SoSafe E-Learning platform. All you need is your work email address. This article shows you how to find the right way to log in.

Enter your email address

  1. Go to https://elearning.sosafe.de/.
  2. Enter your work email address and select Continue.
The SoSafe Log in page with an Email or access code field and a Continue button.

What you see next depends on how your company has set up access to the E-Learning platform.

If you're taken to your company's login page

For example, a Microsoft or Okta sign-in page. This means your company has connected SoSafe to its own login.

Log in with your usual work credentials. You don't need to register or create a SoSafe password.

If you stay on the SoSafe login page

You see several buttons to log in with a work account, and below them a Password field. Everyone sees all of these options, so the page doesn't tell you which one your company uses. If you're wondering why this page also has company login options: these are used by our legacy Single Sign-on options, which do not support automated detection of your email address.

The SoSafe Log in now page with the buttons Log in with Microsoft, Log in with SAML, and Enable Google SSO, followed by the entered email address, a Password field, a Forgot your password? link, and a Go to registration link.

Have you logged in before? Then use the same option as last time. If you used a SoSafe password and don't remember it, select Forgot your password? For details, see I have forgotten my E-Learning password.

If this is your first time, try the options below in this order. If you're not sure which option your company uses, you can also ask your IT department or the person responsible for the E-Learning at your company.

Option 1: Log in with your work account

Try this first if you use your work account to sign in to other services, such as Microsoft 365 or Google Workspace.

  1. Select the button that matches your work account. If you use a Microsoft account, try both Log in with Microsoft and Log in with SAML. A SAML login can also use your Microsoft account.
  2. If you're taken to your company's login page, log in with your work credentials.
  3. If this is your first time, you may be asked to confirm your name and details. Select Register and you're logged in.

Option 2: Register with email and password

If your company doesn't use a work account login for SoSafe, you need to create a SoSafe account with its own password.

  1. Go to the registration page.
  2. Enter your work email address and select Next.
  3. Enter your personal data and choose a secure password.
  4. Select Register.
  5. Open the activation email from noreply@sosafe.de and select Activate. Your account is now ready to use.
The SoSafe Register page with a Business email address or access code field and a Next button, followed by registration options with Microsoft, SAML, and Google.

Can't find the activation email after a few minutes? Check your Spam or Junk folder.

Still can't log in?

If you see an error message, look it up in Login and registration errors.

If your email address isn't recognized, your account may not be set up yet. Contact your IT department or the person responsible for the E-Learning at your company. They can send you a new invitation through the SoSafe Manager.