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ISO Simulation Analytics

ISO scoring gives a standard way for companies to show their progress for certification. Progress is tallied at the end of each month, and a progressing score is also shown for the current month.

ISO Scoring

This represents the most recent month’s ISO score. See Proof of Implementation for information about how it’s calculated.

simulation-isoscoring.png

Phishing training level

This chart shows past monthly ISO scores. The scores are cumulative and are based on the click rate, interaction rate and reply rate as of the end of the given month.

simulation-isotraining.png

Proof of Implementation

This chart provides all technical details for how the ISO scoring and phishing training level are calculated.

Column

Description

Month

Year and month for the calculation. All calculations are cumulative. The date range runs from the start your product usage until the end of the last day of the indicated month.

Sent

Cumulative sent count as of the end of the month.

Clicks

Cumulative click count as of the end of the month.

Reports

Cumulative report count as of the end of the month.

Interactions

Cumulative interaction count as of the end of the month.

a

Clicks / Sent

b

1 - (Reports / Sent)

c

Interactions / Sent

Note that this is NOT the interaction rate. The interaction rate denominator is the number of emails clicked where a click results in a user being sent to a landing page.

d (Phishing Training Level)

1 - ( 0.4 * a + 0.2 * b + 0.4 * c )

Scoring

A colored dot representing the health of the score for that month

Red - (0 - 60) Poor

Yellow - (60 - 80) Fair

Green - (80 -100) Good

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