Skip to main content
Skip table of contents

E-Learning user overview

The user overview table provides a set of user-specific metrics for each invited user in the campaign. The table is available if individual user tracking is enabled, and it can only be viewed for a single campaign.

Column

Description

First name

User’s first name (given name)

Last name

User’s last name (family name)

Email

User’s email

User group

User’s user group

Registered

Registration date if the user has registered.

Otherwise shows “Not registered”.

All passed

“Yes” if all modules passed and module count is greater than 0.

“No” otherwise.

Modules passed

Number of modules passed / Number of modules assigned. Displayed as a non-reduced fraction.

The field also contains an Eye icon, which allows users to see the individual module results defined below.

Overdue mandatory modules

Number of incomplete mandatory modules with a due date in the past / Total mandatory modules with a due date in the past. Displayed as a non-reduced fraction.

If this value is 0 for all users in the table, then this column is not shown.

Completion results

Average score of all passed modules for the user.

Certificate

Contains a button to download individual certificates in a ZIP file if the user has completed all mandatory modules. When incomplete, the button shows as disabled.

Multiple campaigns / Multiple tenants behavior

Metric is not available.

Module split filter behavior

For the “All passed” column, only modules that fit the filter are considered for completion.

For the “Modules passed” and “Overdue mandatory modules” columns, only modules that fit the filter are included in the counts.

For the “Completion results” column, only individual completion instances according to the filter setting are included in the average.

Certificate availability is always determined by Mandatory modules, and is unaffected by the filter.

All other columns are unaffected.

User passed modules breakdown

Module breakdown for passed modules by a specific user. The table opens in a module by clicking the Eye icon in the “Modules passed” column for the given user. When there are no passed modules for a user, the modal shows the text “This user hasn't passed any modules yet”.

Column

Description

Modules

Name of the passed module.

Results (0-100)

Score achieved, or 100 if no score is available.

Multiple campaigns / Multiple tenants behavior

Metric is not available.

Module split filter behavior

Only individual completion instances according to the filter setting are displayed.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.