User Management

General
To determine who takes part of the SoSafe awareness training you upload the user data in the SoSafe Manager. From there you can monitor the employee data du...
Wed, 13 Apr, 2022 at 3:15 PM
Add and update user data
The option "Add and update" is suitable  for the inital Excel import of the user data before go-live as well as  for updating the user data dur...
Wed, 13 Apr, 2022 at 3:45 PM
Delete user data
If you want to delete data records from the user list. please follow the steps below:  Open the section Users > User Management in the SoSafe Manage...
Wed, 13 Apr, 2022 at 3:22 PM
Known errors & how to fix them
Error How to fix The system does not recognize the associated Excel column Via dropdown, the correct Excel column can then be selected manually fo...
Wed, 13 Apr, 2022 at 3:46 PM
What is the SoSafe ID?
Via SoSafe ID you have the possibility to easily locate and update a large number of existing email addresses in the system. Initial problem:  The reco...
Wed, 13 Apr, 2022 at 2:23 PM
How to restore accidentally deleted user data?
Is it possible to restore user data, which have been deleted by accident? It is not possible to restore accidentally deleted user data. Based on GDPR de...
Mon, 2 May, 2022 at 4:31 PM