E-Learning Platform

I have forgotten my password for the e-learning
If you have forgotten your password to access the awareness platform you can set a new one by following this link:  https://elearning.sosafe.de/password
Fri, 15 Oct, 2021 at 10:48 AM
First Login / Registration for the e-learning platform
Before you can start with the awareness training, a one-time registration on the platform is required to create a user account.   Registration with invit...
Fri, 15 Oct, 2021 at 4:05 PM
First login / registration using Single Sign On (SSO)
Please note that SSO is only activated if your organisation has booked this option. If you are unsure whether it is used for your company, please ask the re...
Fri, 28 May, 2021 at 12:04 PM
My results or the content displayed is not up to date
To reload your results or the content displayed please follow the steps discribed below:  1. Please log out of the SoSafe learning platform (button &quo...
Fri, 15 Oct, 2021 at 3:46 PM
I can't find my activation e-mail
If you re-enter your email address on the registration page (https://elearning.sosafe.de/register), and a pop-up window appears with the information that th...
Fri, 15 Oct, 2021 at 3:48 PM
I can't download the certificate
You must first have successfully completed all mandatory modules before you can download your personal certificate. If an error occurs during downloadin...
Fri, 15 Oct, 2021 at 3:52 PM
I receive an error message when loggin in or registering
1. Please empty the cache of your browser (Empty web browser cache) 2. Please login to the awareness platform again: https://elearning.sosafe.de/  3. If y...
Mon, 25 Oct, 2021 at 4:11 PM
Empty web browser cache
If you are using a browser, some data from websites is temporarily cached in the background. This allows the browser to partially use existing data from the...
Thu, 28 Oct, 2021 at 11:13 AM
Opening the browser console
To better analyse the errors you are experiencing, it is useful to look at the error messages in the browser console. Basically, this is called up with the ...
Thu, 11 Mar, 2021 at 3:19 PM