If your company has guidelines for handling spam and phishing emails, please follow them. Typically, you will contact your IT department, helpdesk, or service representative. From there you will be informed about the further procedure. If your company uses our SoSafe Phishing Alert Button (Microsoft Outlook add-in), all you have to do is click on it in Outlook and the email will be automatically forwarded to the right person/unit, depending on your organization’s settings. You will then also receive an immediate response in Outlook as to whether it was one of our phishing e-mails in the simulation or whether the e-mail first needs to be analysed by your company’s IT experts. Depending on your organization’s settings, the suspicious email will be deleted from your inbox or you can delete it manually. If you need the email again at a later time, you can contact your IT department, who can help you recover the email if necessary.