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Frequently Asked Questions of our Users
General information
8
What does this IT security training cover and who conducts it?
Status information of each of our products and services
Which personal data will be processed?
Does the training disrupt my work?
I have a question concerning a topic of the awareness training or learning page. Who can I turn to?
View all 8
E-Learning Platform
11
I have forgotten my password for the e-learning
First Login / Registration for the e-learning platform
First login / registration using Single Sign On (SSO)
My results or the content displayed is not up to date
I can't find my activation e-mail
View all 11
Phishing Simulation
6
Are SoSafe's phishing mails dangerous in any way?
I have responded to one of the simulation's phishing mails. Will my response be forwarded to SoSafe?
What happens I have accidently revealed my password information?
What should I do if a mail seems suspicous?
Why is the simulation carried out?
View all 6
Phishing Report Button
3
What is the Phishing Report Button?
Where can I find the Phishing Report Button?
How do I use the Phishing Report Button?