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Frequently Asked Questions of our Users
What does this IT security training cover and who conducts it?
Status information of each of our products and services
Which personal data will be processed?
Does the training disrupt my work?
I have a question concerning a topic of the awareness training or learning page. Who can I contact?
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I have forgotten my e-learning password
Initial login / registration for the e-learning platform
Initial login / registration using Single Sign On (SSO)
My results or the content displayed are not up to date
I can't find my activation email
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Are SoSafe's phishing emails dangerous in any way?
I have responded to one of the simulation's phishing emails. Will my response be forwarded to SoSafe?
What happens if I have accidentally revealed my password information?
What should I do if a mail seems suspicious?
Why is the simulation carried out?
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Phishing Report Button
What is the Phishing Report Button?
Where can I find the Phishing Report Button?
How do I use the Phishing Report Button?
What is PhishAssist?
Where can PhishAssist be found?
Is my email data inspected and stored by SoSafe?
How is data privacy handled?
Is my sender address scrutinized?
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