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Frequently Asked Questions of our Users
What does this IT security training cover and who conducts it?
Status information of each of our products and services
Which personal data will be processed?
Does the training disrupt my work?
I have a question concerning one of the topics from the SoSafe e-learning or learning pages. Who can I turn to?
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I have forgotten my E-Learning password
First Login/ Registration for the E-Learning platform
My results or the content displayed is not up to date
I can't find my activation e-mail
I can't download the certificate
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Are SoSafe's phishing mails dangerous in any way?
I have responded to one of the simulation's phishing mails. Will my response be forwarded to SoSafe?
What happens I have accidently revealed my password information?
What should I do if a mail seems suspicous?
Why is the simulation carried out?
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What is the Phishing-Report-Button?
Where can I find the Phishing-Reporter-Button?
How do I use the Phishing Alert Button?
The button is grayed out or a message cannot be reported