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Frequently Asked Questions of our Users
What does this IT security training cover and who conducts it?
Which personal data will be processed?
Does the training disrupt my work?
I have a question concerning one of the topics from the SoSafe e-learning or learning pages. Who can I turn to?
Will my answers from the E-Learning quizzes be reported to my employer?
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I have forgotten my E-Learning password
First Login/ Registration for the E-Learning platform
My results or the content displayed is not up to date
I can't find my activation e-mail
I can't download the certificate
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Are SoSafe's phishing mails dangerous in any way?
I have responded to one of the simulation's phishing mails. Will my response be forwarded to SoSafe?
What happens I have accidently revealed my password information?
What should I do if a mail seems suspicous?
Why is the simulation carried out?
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What is the Phishing-Report-Button?
Where can I find the Phishing-Reporter-Button?
How do I use the Phishing Alert Button?
Configuration of Mailservers
Exchange Online (Office 365)
Exchange on Premise (Exchange Server 2019)
Google G Suite
Configuration of e-mail clients
Phishing-Reporter-Button - general and technical information
Phishing-Reporter-Button User Manual
Technical details of the Phishing-Reporter-Button
The Phishing Reporter Button and Microsoft Updates
Using the Reporter Button for Shared Mailboxes
Phishing-Reporter-Button installation manuals
Installation manual for Office 365
Installation manual for Exchange 2016
Add-in does not load in Outlook
Forwarded Mail is just a Winmail.dat file
An Error in the Add-in occurs
The button is not displayed for (some) users in Outlook
Error Codes for Phishing-Reporter-Button
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