SoSafe GmbH

General information 7

• What does this IT security training cover and who conducts it?
• Which personal data will be processed?
• Does the training disrupt my work?
• I have a question concerning one of the topics from the SoSafe e-learning or learning pages. Who can I turn to?
• Will my answers from the E-Learning quizzes be reported to my employer?

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E-Learning Platform 8

• I have forgotten my E-Learning password
• First Login/ Registration for the E-Learning platform
• My results or the content displayed is not up to date
• I can't find my activation e-mail
• I can't download the certificate

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Phishing-Simulation 6

• Are SoSafe's phishing mails dangerous in any way?
• I have responded to one of the simulation's phishing mails. Will my response be forwarded to SoSafe?
• What happens I have accidently revealed my password information?
• What should I do if a mail seems suspicous?
• Why is the simulation carried out?

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Phishing-Reporter-Button 4

• What is the Phishing-Report-Button?
• Where can I find the Phishing-Reporter-Button?
• How do I use the Phishing Alert Button?
• The button is grayed out or a message cannot be reported

Configuration of Mailservers 4

• General information
• Exchange Online (Office 365)
• Exchange on Premise (Exchange Server 2019)
• Google G Suite

Configuration of e-mail clients 0

Configuration of additional tools 2

• Exchange Online Protection
• Setting up SPF to prevent spoofing

Setup of Single Sign On 0

Phishing-Reporter-Button - general and technical information 5

• General information
• Phishing-Reporter-Button User Manual
• Technical details of the Phishing-Reporter-Button
• The Phishing Reporter Button and Microsoft Updates
• Using the Reporter Button for Shared Mailboxes

Phishing-Reporter-Button installation manuals 2

• Installation manual for Office 365
• Installation manual for Exchange 2016

Phishing-Reporter-Button Troubleshooting 11

• Phishing Reporter Button Troubleshooting Guide
• The Reporter Button is not displayed in OWA
• Add-in does not load in Outlook
• Button is grayed out - e-mail cannot be reported
• An Error in the Add-in occurs

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